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Section 3: The Résumé

What is a résumé or curriculum vitae?

The terms 'résumé' and 'curriculum vitae' (or c.v.) tend to be used interchangeably to mean a summary or brief account of your personal details, education, qualifications, skills and work experience. In general a résumé tends to be briefer and less detailed than a curriculum vitae.

What should the résumé include?

Résumés vary greatly in the way they are presented and the information they include, depending on such factors as personal preference and the amount of experience from which you have to draw.

The following information may help you to decide what to include in your résumé and what to leave out.

Information selection panels normally expect to see

  • Personal details:
    • Full name
    • Home address
    • Telephone numbers - usually home and work
    • Email address
    • Eligibility to work in Australia (e.g. if not an Australian citizen)
  • Educational background:
    • Qualifications achieved (e.g. Year 10/12, certificate, degree, diploma, etc.)
    • For qualifications gained overseas, give the equivalent Australian qualification if it is unclear
    • Dates of qualifications
    • Name of school, college or university and location (name of city; name of country - if outside Australia)

    This information can be ordered in a number of ways, depending on such factors as personal preference, the number of qualifications you have, which qualifications you most want to emphasize and which are most relevant to the job:
    • most recent first (this is the most common form)
    • highest or most relevant qualification first
    • separated into secondary and post-secondary.
  • Employment history:
    • Name of organisation/department
    • Position title
    • Dates of employment
    • Summary of key duties and responsibilities
    • Summary of key achievements (e.g. new intiatives, time/money saved, processes improved)

    This information can be also be ordered in a number of ways, depending on such factors as personal preference, the number of jobs you have had, which jobs you most want to emphasize and which are most relevant:
    • most recent first (this tends to be the preferred option)
    • chronological order
    • separated into different types of employment (e.g. secretarial and administrative, technical; or relevant employment, other positions held).
     
    The further back your employment history goes, the less detail you need to give. For employment going back beyond about 10 years you don't need to list all the duties performed for each job, and if you've done a number of similar jobs, you could consider summarising them as a single type of job. For example:

    1982 - 1986Held a number of temporary secretarial positions, both in government and private industry.
     Organisations included ..... . Main areas of responsibility were:
     -
     -
     
  • Referees:
    • Names and day-time contact details of at least two work-related referees, preferably recent.

Additional information you may wish to include

  • If your qualifications were gained overseas, it is helpful to show what the equivalent Australian qualifications are if this is unclear
  • Training courses attended
  • Breaks or gaps in employment, e.g. for travel, child-rearing/home duties
  • Volunteer work or work experience
  • Summary of skills not covered by the selection criteria
  • Summary of equipment, and computer software packages used
  • Membership of professional associations

Items that are optional

  • Personal details
    • Date of birth
    • Marital status
    • Number of dependents (if applicable)
    • Nationality
    • Health
    • Driver's licence
  • Hobbies, interests, languages spoken
  • Career Objective
    • a brief statement which summarises where you want to go in your career and the kind of work you want to do
    • normally appears at the start of your résumé
    • needs to be closely tailored to the advertised position

Example: To provide a wide range of information services to readers, and to use my skills in purchasing, indexing and maintaining an extensive collection of library resources.

  • Career Profile
    • a brief statement summarising who you are and your key career achievements to date
    • normally appears at the start of your résumé
    • needs to be succinct, relevant and interesting

Example: Well-qualified and experienced administrative officer with background in human resources and specialist skills in recruitment and industrial relations. Enjoys challenge, variety and responsibility.

To help you decide whether or not to include such details, ask yourself the following questions:

  1. Is the information relevant to the job for which I'm applying?
  2. Is it necessary to include it? (e.g. health: no-one is likely to admit to being unhealthy in their résumé!)
  3. Will it help the selection panel to get a more complete picture of my skills and abilities? (e.g. that you've held responsible positions in sporting clubs)
  4. Could the information bias the selection panel in any way?

Making it easy for the selection panel

It is often said that employers on average spend only about two minutes reading an applicant's résumé. This means that your résumé must look good and attract the reader's attention, and all relevant details must be clear, easy to read and easy to find.

To make it easy for the selection panel, consider the following:

  • Keep the résumé brief, preferably between two and four pages long.
  • Give lots of relevant information but be brief and selective.
  • Put the information in a logical order so that it is easy to find the relevant details.
  • Be consistent in the way you present the information: in terms of headings, order of information, use of words, layout, etc.
  • Use bullet point form rather than long paragraphs; items in point form are generally quicker and easier to read.
  • Make the résumé look professional by effective use of spacing, bold, uppercase, font sizes, underlining, etc.

Suggested layout

On the following pages is an example of a pro-forma résumé, highlighting the types of information that could be included, and the way in which that information could be laid out.

The way you lay out your résumé in terms of order and appearance is up to you, and there are a number of different formats you can use. A lot depends on personal preference and on what aspects of your qualifications or experience you want to emphasize most strongly. Whatever style you choose, make sure that the items most relevant to the vacancy are covered and are easy to find. Also bear in mind that the selection panel may have different preferences to you.

For more information on style and layout of résumés, refer to the books listed under 'Further Reading' at the end of this section.

RÉSUMÉ


Personal Details

Name 
Address 
Telephone Number (home and work)
Email address 
Eligibility to work in Australia - if not an Australian citizen or resident 

Optional items:
- date of birth
- marital status
- number of dependents
- health
- nationality

Educational Background

For each item listed, include the following:
  • qualifications achieved (e.g. Year 10/12, certificate, degree, diploma, etc.) 
  • for qualifications gained overseas, give the equivalent Australian qualification if it is unclear 
  • dates of qualifications - indicate if still in progress 
  • name of school, college or university; name of city; name of country - if applicable

Other Qualifications and Training

Other qualifications and certificates, e.g. first aid certificate, driver's licence
Training courses attended - give dates and course titles  (if this is a long list, record it later in the résumé) 

Employment History


Give the following information about each job:
  • name of organisation, department, position title
  • dates of employment
  • brief summary of key duties and responsibilities
  • summary of key achievements (e.g. new initiatives introduced, time/money saved, etc.) 
  • list these in bullet point form
  • use 'action' verbs (e.g. 'organised', 'coordinated', 'supervised', etc.)

The further back in time you go, the less detail you need to give. 
 
Give details of reasons for any gaps in employment, e.g. home duties, travel, etc. 

Volunteer Work or Work Experience

Set these out in the same order and format as your employment history. 

Summary of Relevant Skills

These may include:

  • Use of specific computing and software packages, other equipment 
  • Knowledge of internal systems, e.g. Alesco, Peoplesoft, library cataloguing system, etc. 
  • Understanding of internal procedures, e.g. accounting, payroll, etc. 
  • Relevant skills not covered in the selection criteria, e.g. public speaking, conference organisation, etc.

Membership of Professional Associations

Full name of association and type of membership
Details of any official position(s) you hold or have held

Publications

Details of any articles, conference papers, books or other publications you have written or co-authored, including dates, titles,  publisher, etc.

Hobbies and Interestes

It is optional whether you list such details. If you include them, make sure you:

  • List current activities rather than ones you haven't engaged in for years 
  • don't list too many and try to pick ones that you think will be relevant

Referees

Details of at least two work-related referees, including:

  • Name, organisation, day-time address and phone number 
  • Position title and relationship to you, if not clear (e.g. supervisor)
Make sure you have sought the referees' permission before including them in your résumé.

Further information about résumés including specific examples of chronological and functional formats.

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