Organisational and Staff Development Services -

Workshops and Programmes

Getting the Most from the University's Telephone and Voice Mail Systems

Staff at all levels can save time and avoid frustration by taking advantage of the many facilities that the Ericsson and voice mail systems offer. These include:

handling several calls at once
auto redial, last number redial
'follow-me' transfer
conference calls
abbreviated dialling
pin numbers
introduction to the new voice mail system
fax and computer integration features of the new voice mail system.

PABX staff are happy to provide advice and training in situ on any of the above systems.

Contact the Admin Officer/Communications on ext. 2377 or 1111.

Contact: Kenn Martin, Senior Project Officer
Updated: Wednesday, 25 November 2009